Terms and Conditions
Terms and Conditions
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Welcome to the user agreement for LACCICO.
In return for allowing you access to this website, we require you to accept the terms and conditions of use set out in this notice. If you are not prepared to agree to these terms then you must immediately leave this website and you may not use or access our services or our site’s facilities.
This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you.
You may browse our website without registering but will need to register to become an online customer with us in order to purchase any goods via our website.
When you become an online customer your username will be your valid email address and you will be asked to input a password.
You are responsible for all actions taken under that username, whether by you or any other person. It is your responsibility to keep your username and password safe. You should not disclose or transfer your username or password to any other person and you must notify us immediately if you become aware of any unauthorized use of your username or password.
You warrant, represent and undertake that any information, which you provide when you register as a user, shall be up to date, true and accurate in all respects, and you agree to notify us immediately of any changes to such information.
You can email any changes to your details to us LACCICO Online or notify us online once signed in, via the “My Account” section.
Descriptions and Product Information
All products displayed on this website are available only whilst stocks last. Every effort has been made to reflect product colours as accurately as possible. However, due to factors such as differences in monitors and screen settings, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product.
All drawings, photos, descriptive matter, specifications and advertising issued on this website and any descriptions, photos or illustrations contained in LACCICO catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.
The prices displayed on this international site are quoted in Euros.
Prices quoted in Euros include VAT at 19% (German Tax) and are subject to change if the applicable rate of VAT changes before your order is accepted.
All prices are quoted exclusive of postage and packaging, which will be charged at the rates specified during the checkout process.
We will from time to time apply reductions against the normal prices of selected goods and/or their shipping costs. We may do this by applying promotional codes to the listings of those goods on the website, in which case the deductions will be labelled on the site and applied automatically at the checkout stage of your purchase transaction.
Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable. If the products cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.
Any orders you place with us will not be accepted and no contract will be formed between us until you have been instructed that said goods are available and that these goods have been paid for and all applicable charges paid in full. No payment shall be deemed to have been received until we have received payment in cleared funds.
We will confirm our acceptance of your order prior to dispatch of your goods by email (where a valid email address is provided).
We reserve the right at all times and at our sole discretion to refuse to accept any orders.
If you exercise a right to cancel your order but the goods have already been dispatched, please follow the Returns Procedure set out below Returns and Exchanges, which also governs refunds.
The LACCICO e-voucher is an online gift certificate that can ONLY be redeemed in Euros online at www.laccico.com (It cannot be redeemed at any LACCICO shops, LACCICO concessions or third party department stores). For technical reasons, we regret that only one e-voucher can be purchased or redeemed per transaction. E-vouchers cannot be used against orders using a promotional code.
The e-voucher is sent via email and contains a voucher code and expiry date. E-vouchers are valid for 24 months and must be used by the date shown on the e-voucher. At the end of this period any unused balance will be forfeited.
Once payment has cleared the e-voucher will be transmitted electronically and then, just like a physical voucher, its safekeeping and proper use is the purchaser's / recipient’s responsibility. We cannot be held responsible for any e-voucher which is emailed to an incorrect address supplied by a purchaser, or which is lost, stolen or deleted. From time to time e-vouchers can get caught up in spam filters, and it is up to the recipient to check these filters. We cannot take responsibility for e-vouchers that cannot be delivered to the recipient’s email address because of spam filters, firewalls or other security measures operating on the recipient’s system, capacity of the recipient’s mailbox or any other factors outside our control.
Only when you have submitted your order will the e-voucher be redeemed, and the amount of the purchase (including shipping) will be deducted from the balance on the e-voucher. The recipient can spend above the e-voucher value using their debit/credit card to pay the difference, or spend less, in which case ‘change’ will be issued in the form of another e-voucher to be used against future purchases.
Please note that e-vouchers are not refundable.
LACCICO will cancel an e-voucher if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. We may take further action where we suspect any fraudulent use or attempted use of the e-voucher. LACCICO reserves the right to refuse to accept an e-voucher in payment or part payment for any item where it reasonably suspects that the e-voucher or any amount on it may have been stolen or otherwise misappropriated.
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution complies with those standards, and you agree that you will indemnify us for any breach of that warranty.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy Acceptable Use Policy.
You acknowledge that you are responsible for all communications sent by you to or via this website, and you agree that you will use this website for your own personal, proper and lawful purposes only.
You will not carry out or procure any act or omission which would:
► damage, delay, interrupt or impair the use of this website or its software
► cause any illegal, offensive, obscene or defamatory material to be placed on, transmitted via or associated with this website;
► be in breach of any copyright, trade mark, privacy, confidence, or any other third party right; or
► cause any inconvenience to LACCICO, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
In the event that you breach any of these conditions, you will indemnify and keep indemnified LACCICO, its parent, subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these conditions.
Links to Other Organisations
We provide links to other sites and resources provided by third parties only as a convenience to you. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. No mention of any organisation, company or individual, whether on these pages or on other websites to which these pages are linked shall imply any approval or warranty by us as to the standing and capability of such organizations, companies or individuals.
We take no responsibility for anything that might occur when you visit any other website. When you click on a link you will leave this website.
Limitation of Liability
Nothing in this Agreement shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence or the negligence of our servants, agents or employees.
However, we will not be liable for any loss of revenue, loss of profit, loss of contract, loss of business or any anticipated savings, loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this agreement.
We also have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.
You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.
Trade Marks and Copyright
Our trademarks include (amongst others) the LACCICO name and logo.
These trademarks may be in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trade marks.
All other trademarks are the property of their respective owners.
All content included on this website (including, without limitation, the trademarks of LACCICO, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of LACCICO, its affiliates and licensors and as such is protected by international and German copyright and other intellectual property laws.
Any copyright or other intellectual property in these web pages is owned by, or licensed to us. You are absolutely prohibited from reproducing all or any part of the contents of this website except in accordance with this agreement.
We grant you the following LIMITED license to copy the contents of this website:
You may download or print pages from this web site BUT ONLY for your own personal use AND you may not make any modification to them.
You may re-copy, extract or forward pages from this website to a third party for their personal use only, PROVIDED you:
• Do not make any modifications to the extract or pages before re-copying, extracting or forwarding
• Acknowledge that the extract is from this website
• Include the URL address of this website on the extract
• Notify the third party that use and further copying of the extract by them is subject to the terms of this license.
The following acts are forbidden under the limited license granted to you:
• You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work, without our prior written consent.
• You may not frame this website within any website controlled by you.
Termination and Suspension
We may immediately issue a warning, suspend or terminate your registration and deny your access to all or part of the website or refuse to provide our services to you without notice if:
• You are in breach of any part of this agreement.
• We cannot, for any reason, verify or authenticate any information you provide to us.
• We believe that your actions may cause legal liability for us, you, or any other user.
Any notice, which we are required to give to you regarding the services, may be sent by e-mail or first class-post to the address provided by you on registration (or as amended from time to time).
Unless otherwise explicitly stated, notices to us must be sent by registered mail to:
Notices sent by e-mail are deemed to be received 24 hours after an e-mail is sent unless we receive a notice that the e-mail address is invalid. Registered mail and first class-post will be deemed received 3 days following the date of mailing.
If you are not satisfied with the level of service you receive, please do let us know by contacting us as below. If you are still dissatisfied with our response, then please write to us at:
This agreement sets out the entire understanding and agreement between us.
We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.
Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of the provisions to which they relate.
If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.
You cannot assign this agreement but we may assign it at our sole discretion.
Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches.
No person who is not a party to this agreement has any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.
The laws of your country may be different from German law and there may be additional legal requirements for you to use our website or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our website and services.
We cannot monitor the laws of every country and it is your responsibility to ensure that your use of our website and services is legal.